Finding the right counselor is such an important step, and it’s natural to want to feel confident about your choice. The best way to know if we are the right fit is through conversation. That’s why we offer a complimentary phone consultation before you schedule. During this time, you can share a little about what you’re facing, ask questions about our approach, and get a feel for whether our style feels comfortable and supportive to you.
Every counselor brings unique training, experience, and perspective, but just as important is the relationship you build together. Trust, comfort, and a sense of being heard are key. If after our consultation you feel that connection, we can move forward together. If not, we will gladly point you toward other resources, because what matters most is that you find the support that helps you thrive.
Your first visit is a chance to get comfortable and begin building a connection with your counselor or therapist. We’ll spend time getting to know one another and talking about what brings you in. You’ll have the opportunity to share as much (or as little) as you’d like about your current situation, your goals, and what you hope to gain from counseling. This time also allows you to get a sense of how well we communicate together, so you can feel confident moving forward.
Every first session is designed to give you space to ask questions, feel heard, and begin shaping the direction of your future sessions. Think of it as laying the foundation for the journey ahead—one that will move at your pace and according to your needs.
Yes. Everything you share with your counselor, therapist, or wellness provider is confidential and protected under HIPAA (Health Insurance Portability and Accountability Act) requirements. This means your personal information, session notes, and anything discussed in appointments are not shared with anyone without your written permission.
The only exceptions to confidentiality occur if there is an immediate risk of harm—either to yourself or to someone else. In those rare situations, we are legally and ethically obligated to take steps to ensure safety. This could mean contacting emergency services or notifying someone who can help.
Outside of these circumstances, your privacy is fully protected. Our goal is to provide a safe and supportive space where you can speak freely and feel completely secure.
We do not work directly with insurance companies. However, many of our clients choose to use their Out-of-Network Provider coverage. In these cases, clients pay us directly and then submit their invoices to their insurance company for possible reimbursement. Depending on your plan, you may receive partial or full reimbursement, or it may apply toward your deductible. Invoices are always available to view and print from our Client Portal, making the process simple if you wish to submit them.
There are important reasons why we don’t contract with insurance providers:
Privacy: Insurance companies require access to session notes and mandate that clients be given a diagnosis. Because we do not report to insurance companies, your information remains completely private. If a diagnosis is discussed, it stays strictly between us unless you request it in writing.
Control: Insurance companies often decide what issues qualify for counseling, the number of sessions you’re allowed, and the type of treatment they will approve. We believe you should have the freedom to make those decisions for yourself, based on your goals and needs.
One of the greatest advantages is privacy and discretion. Because we do not bill insurance, you are not required to receive a formal diagnosis just to begin counseling. This means your personal mental health information stays completely confidential and is never shared with an insurance company.
Another benefit is freedom of choice. Insurance companies often decide what issues qualify for counseling, how many sessions are allowed, and what type of therapy will be covered. By choosing to work outside of insurance, you and your provider are free to create a plan that fits your unique needs and goals—without restrictions or outside control.
In short, working with a private-pay provider ensures that your care remains 100% confidential and fully tailored to you.
Winter Garden Wellness is located in downtown Winter Garden, two blocks from the fountain on Plant Street. Our office is across from the parking garage on South Boyd Street at the corner of Boyd and Smith St. The office was built in 2024 and is ADA compliant. The address is 187 South Boyd Street, Winter Garden, FL 34787.
Yes. All of our providers are licensed in the state of Florida and can work with clients anywhere in the state. You are welcome to meet with us in person at our Winter Garden location, or, if you live outside of driving distance, we also offer secure telehealth sessions by phone or HIPAA-compliant video conferencing system. This gives you the flexibility to receive care in the way that works best for you.
Counseling appointments are scheduled for 45 minutes, and we make it a priority to respect your time. If your session is at 10:00am, you can expect to be greeted promptly at that time so we can begin right away. As for the overall counseling process, it really depends on your individual needs. Some people find a few sessions are enough to work through a particular challenge, while others benefit from a longer-term relationship that offers a consistent, safe space to talk and be heard. On average, clients attend ten to fifteen sessions, often beginning with weekly appointments and then gradually moving to monthly or quarterly check-ins.
The session rate for individual or couple/family counseling session is $165.
If you have a Health Savings Account (HSA) through your employer, it does cover counseling as well as diet and nutritional counseling. It is usually tied to a MasterCard and works like any other credit card. In addition to HSA you may also use any major credit or debit card.
To start counseling simply register as a new client in our client portal. You will be able to select your counselor, type of session (this includes telehealth/phone) and preferred appointment time. Once the appointment is confirmed you are able to complete the forms online before your session. Please contact us with any questions. We look forward to hearing from you.
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What Our Clients Are Saying
If you want a counselor that is not just going to teach your child a few coping skills, but is really invested in working with the family to sustain positive outcomes you need to check out Julie and Winter Garden Kids. Julie was a colleague of mine and former supervisor who’s top priority has always been working in cooperation with the child and family to help maximize positive counseling outcomes. Positive encouragement, open listening, and gentle guidance are characteristics of Julie’s professionalism that I love about her approach. Julie has a contagious passion for life and enhancing the child and family relationship. Encouraging growth, exploration, and learning are all a part of what Julie does effortlessly when you work with her. For me, meeting and working with Julie has been a huge bright spot in my career as she has taught me what an exceptionally proficient, moral, ethical, Clinical Counselor truly looks like. I would highly recommend taking a look at Julie and Winter Garden Kids if you are looking for Counseling services.
I highly recommend Bryan for individual and couples therapy. He always made me feel comfortable and I felt like I could be myself which is super important when going to counseling.
Samantha’s massages always relieve my shoulder pain and IT band tension. She targets problem areas and has greatly improved my mobility. Thank you, Sam – you’re amazing!
I met with Bryan for about 8 months. I began meeting with him individually (for about 5 months) and for the final 3 months, my partner and I went together. We cannot be any more emphatic when we say that our experience with Bryan was wonderful.
Bryan demonstrates a superb level of care and commitment to his clients. He fosters an environment of openness, honesty, and acceptance that allows clients to confront their flaws and limitations in order to heal and make changes for the better. It is clear that Bryan is in this profession for all the right reasons and is gifted as a counselor. I would strongly recommend him to anyone.
Thank you Bryan!
To put it simply Bryan is a superstar! Yes, he is an excellent therapist…I have several family members and friends who have been referred to him, and he is absolutely wonderful. He has and uses a Christian foundation with his counseling and has a calm, pleasant demeanor that puts his patients at ease. He is insightful with his approach to therapy and I would recommend him to any colleague, friend, or patient without reservation.
I started working with Bryan 7 months prior to writing this review. I went alone in hopes that he could help with some relationship issues I was unable to solve on my own. Bryan has been nothing short of a miracle in my life. My story is still being written, but I look forward to my appointments with him. He is calm, kind-hearted, and genuinely wants me to succeed. He looks at every angle and gives guidance/suggestions that only betters my situation. Bryan is extremely intelligent and knows how to help people. Better than that he enjoys helping people. I will continue to refer him to anyone and everyone. True companionate people are not just hard to find but he does with the intent of actually building his patients up. I can not say enough great things about him, and strongly recommend him to anyone in need.
My husband and I met with Bryan for about 5 months. The time and money we spent were without a doubt, one of the very best investments we have made for our marriage. The care and commitment with which Bryan treats his clients are outstanding. He patiently, kindly, and honestly helps clients understand situations or wounds with clarity to which he offers sound and concrete steps towards healing. Bryan helped my husband and I to grow as individuals as well as together as a couple, and our marriage was strengthened tremendously.
After our marriage counseling concluded, I continued to meet with Bryan individually for about 3 months. Bryan helped me to understand my need for a better relationship with God which sent me on a journey that completely changed my life. I continue to live with the same struggles (from an incurable medical issue) yet I no longer suffer from the debilitating depression it used to cause me. I will never be able to adequately thank Bryan for the gift his counseling gave me and my marriage.
I would highly recommend Bryan to anyone.
Thank you, Bryan!
