How can I be sure you are the right counselor for me and my situation?
Taking the step of talking with a counselor can be a tough decision. We are happy to answer any questions you have before scheduling an appointment to start counseling. We can be reached by phone, text message, or email. We provide counseling to all ages and stages. To see what people we have worked with in the past think please consider reading our reviews on Google.
Where is the office?
The office is located in downtown Winter Garden, one block from the fountain on Plant Street. It is close to from parking garage at the corner of South Boyd and Smith. The office was built in 2024, and is ADA compliant. The address is 187 South Boyd Street Winter Garden, Florida 34787.
We also offer telehealth counseling for clients throughout the state of Florida.
What appointment times are available?
The following are the earliest and latest appointment start times for each day of the week (please note some hours are telehealth only):
Monday 7am through 9pm
Tuesday, 7am through 9pm
Wednesday 7am through 9pm
Thursday 7am through 9pm
Friday 9am through 3pm
How long is an appointment, and how long will this take?
Each appointment is 45 minutes. We make it a point to be respectful of your time. If your scheduled appointment time is 10am, then plan to be greeted promptly at 10am so we can begin on time. As for the overall length of the counseling process, it is impossible to estimate without knowing the depth of the situation. Some people just need a few meetings to talk through things, while others prefer a consistent long term relationship that provides a safe space to talk, vent, and just be heard. Generally speaking the average length is ten to fifteen sessions. Most people begin by meeting once per week with a goal of reducing frequency over time until dropping down to monthly or quarterly check ins.
Do you take my insurance?
No. We do not work for/with any insurance companies. There are many reasons for this, but to keep it brief here are the two most important.
Privacy: insurance companies have access to session notes and require a patient be labeled with a diagnosis. Because we don’t report to insurance companies all of your information is completely private. if we discuss a possible diagnosis it stays between us unless you specifically ask for it in writing.
Control: Insurance companies control the counseling process. They decide what you can seek counseling for, how many sessions you are allowed to have, and what type of treatment you are allowed to receive. We believe that as the client it should be your right to make all of these decisions for yourself.
That being said, we do have several patients who choose to use their “Out of Network Provider coverage”. They receive a full or partial reimbursement from their insurance company by submitting invoices. Even if they don’t get reimbursed, it could count towards their out of pocket deductibles. If you would like to submit invoices they are available for you to view and print from the Client Portal.
What is the cost, and what payment methods do you accept?
The session rate is $175. This is the same for individuals or couples. If you have a Health Savings Account (HSA) through your employer it does cover counseling. It is usually tied to a MasterCard and works like any other credit card. In addition to HSA you may also use any major credit or debit card, cash, or check.
How do I schedule an appointment?
To start counseling simply register as a new client in the client portal, and then select your preferred appointment time. Once the appointment is confirmed you will be able to complete the forms online, and we are all set. Please contact me with any questions. W look forward to hearing from you.
